Privacy Policy

Last Updated: June 24, 2025

At IRIS COMPANY SAC (“IRIS”, “we”, “us”, or “our”), we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our website (www.iriscompany.io, the “Site”) and our software development, robotics, and artificial intelligence services (the “Services”).

1. Information We Collect

We collect the following types of information:

1.1. Personal Data

• Information You Provide: Name, email address, phone number, billing information, and other data you submit when registering, contacting us, or engaging our Services.
• User Content: Data or materials you provide for project development, such as documents, specifications, or AI training data (e.g., for chatbots).
• Communications: Information in emails, contact forms, or interactions with our support team.

1.2. Automatically Collected Data

• Usage Data: Information about how you interact with the Site, such as pages visited, time spent, and clicks, collected via cookies and similar technologies.
• Technical Data: IP address, browser type, operating system, and device information.
• Location Data: Approximate location based on your IP address, if necessary for the Services.

1.3. Third-Party Data

We may receive information from third parties, such as business partners or integrated platforms (e.g., CRMs or messaging apps), if you authorize such integrations.

2. Use of Information

We use your information to:

• Provide and improve the Services, such as developing software, robotics solutions, or AI applications.
• Manage your account and process payments.
• Respond to your inquiries and provide customer support.
• Send Service-related communications, such as updates or invoices.
• Analyze Site usage to enhance functionality and performance.
• Comply with legal obligations, such as electronic invoicing in Peru.
• Personalize your experience, such as tailoring Services to your needs.

3. Sharing Your Information

We do not sell or rent your personal data. We may share it in the following cases:

• Service Providers: With third parties who assist us in operating the Services, such as payment processors, hosting providers, or analytics services, under strict confidentiality agreements.
• Legal Compliance: When required by law, a court order, or to protect the rights, safety, or property of IRIS, our users, or third parties.
• Integrations: With third-party platforms (e.g., WhatsApp, CRMs) if you configure such integrations for your project.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred to the successor entity, with prior notice.

4. Legal Basis for Processing

We process your personal data in accordance with Peru’s Personal Data Protection Law (Ley N° 29733) and other applicable regulations, based on:

• Contract: To fulfill our contractual obligations (e.g., developing your project).
• Consent: When you provide explicit consent, such as for marketing communications.
• Legal Obligation: To comply with legal requirements, such as tax reporting or invoicing.
• Legitimate Interest: To improve the Services, prevent fraud, or ensure Site security.

5. Data Security

We implement technical and organizational security measures, such as encryption, access controls, and regular audits, to protect your data. However, no system is entirely secure, and we cannot guarantee absolute data security.

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Policy or as required by Peruvian law (e.g., tax records). Project data (e.g., AI training data) is deleted after contract termination unless otherwise agreed.

7. Your Rights

Under Ley N° 29733, you have the right to:

• Access your personal data we hold.
• Request correction of inaccurate data.
• Request deletion of your data, unless legal obligations prevent it.
• Object to data processing for legitimate reasons.
• Withdraw consent for certain processing, such as marketing. To exercise these rights, contact us at [contacto@iriscompany.io]. We will respond within the legal timeframe (generally 10 business days).

8. Cookies and Similar Technologies

We use cookies to enhance user experience, analyze traffic, and enable Site features. You can manage cookie preferences through your browser, but this may affect Site functionality.

9. International Data Transfers

If data is transferred outside Peru (e.g., to cloud servers abroad), we ensure recipients meet equivalent protection standards, such as standard contractual clauses or data processing agreements.

10. Children

Our Services are not directed to individuals under 18. We do not knowingly collect personal data from minors. If we discover we have collected such data, we will delete it immediately.

11. Changes to This Policy

We may update this Policy from time to time. We will notify you of significant changes via email or through the Site. Continued use of the Services constitutes acceptance of the updated Policy.

12. Contact Us

For questions, complaints, or to exercise your rights, contact us at:
Email: contacto@iriscompany.io Address: [Pasaje Central 161, Lima, Peru]
Phone: [+51 926780778]

You may also file a complaint with Peru’s National Authority for Personal Data Protection (ANPD) if you believe we have violated Ley N° 29733.

By using the Services of IRIS COMPANY SAC, you acknowledge that you have read and understood this Privacy Policy.